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CRU Managed IT Services | Plans, Pricing & Information

Plans, Pricing & Information

CRU Unlimited Support Plans are competitively priced and provide the full IT department experience for a fraction of the cost. Our unlimited plans provide proactive maintenance, server monitoring, remote helpdesk support, on-site support, virtual CTO (IT Strategy), vendor management and more. Let CRU handle your Information Technology so you can handle your business objectives.


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AGREEMENT TERM

1 Year Agreement

2 Year Agreement

3 Year Agreement

30-day FREE Trial Included

X Mark Check Mark Check Mark

Total Monthly Support Time Included

Unlimited

Unlimited

Unlimited

Monthly User Cost

Call for Details

Call for Details

Call for Details


CRU Unlimited Support Plans

PROACTIVE MAINTENANCE

 1 Year Agreement

2 Year Agreement

3 Year Agreement

Supported Servers Check Mark Check Mark Check Mark
24x7 Remote Critical Uptime & Health Monitoring of Servers Check Mark Check Mark Check Mark
24x7 Remote Monitoring of Workstations, Tablets & Laptops Check Mark Check Mark Check Mark
8x6 M-F Proactive Maintenance Check Mark Check Mark Check Mark
Weekly/Biweekly Scheduled Server Maintenance Unlimited Unlimited Unlimited
Weekly/Biweekly Health Reporting Check Mark Check Mark Check Mark
Microsoft Updates & Patch Management Check Mark Check Mark Check Mark
Event Viewer Checkup Check Mark Check Mark Check Mark
Network Resource Monitoring Check Mark Check Mark Check Mark
Automatic Problem Escalation & Resolution Check Mark Check Mark Check Mark

TECHNICAL SUPPORT

1 Year Agreement

2 Year Agreement

3 Year Agreement

8x6 M-F Remote Helpdesk Support Unlimited Unlimited Unlimited
8x6 M-F On-site Support Unlimited Unlimited Unlimited
8x6 M-F Remote Support of Servers & Network Resources Unlimited Unlimited Unlimited
Monthly On-site Scheduled System Admin Visit Check Mark Check Mark Check Mark
Emergency On-site Support Unlimited Unlimited Unlimited
Network Devices Supported: (Firewalls, Routers, NAS, SAN, Managed Switch & Network Security Appliances) Call for details Call for details Call for details
Voice Over IP (VOIP) Phone System Support Check Mark Check Mark Check Mark
Line of Business Application Support/Vendor Support Check Mark Check Mark Check Mark
Network Printer Management & Support Check Mark Check Mark Check Mark
iPhone, BlackBerry, Android, Windows Phone Support Check Mark Check Mark Check Mark
Microsoft Exchange Server Support Check Mark Check Mark Check Mark
Online/Email Ticketing System Check Mark Check Mark Check Mark

SECURITY SERVICES

1 Year Agreement

2 Year Agreement

3 Year Agreement

Secure Awareness Training Check Mark Check Mark Check Mark
Network Security Auditing Check Mark Check Mark Check Mark
Vulnerability Scanning Check Mark Check Mark Check Mark
Free Spyware/Malware Removal Agent Check Mark Check Mark Check Mark
Firewall Management & Monitoring Check Mark Check Mark Check Mark
CRU Secure Cloud | (MDM) Mobile Device Management Check Mark Check Mark Check Mark
CRU Secure Cloud Web Protection & Security Check Mark Check Mark Check Mark
Antivirus/Antispam Management Check Mark Check Mark Check Mark

CLOUD SERVICES - OFFICE 365

1 Year Agreement

2 Year Agreement

3 Year Agreement

Microsoft Hosted Exchange Call fordetails Call for details Call for details
Advanced Mail Security | Antispam Check Mark Check Mark Check Mark
Remote Data Backup (cost per month) Check Mark Check Mark Check Mark

RBM - BACKUP & DISASTER RECOVERY

1 Year Agreement

2 Year Agreement

3 Year Agreement

Secure Cloud | Remote Data Backup Call for details Call for details Call for details
Unlimited Backup Management & Support Check Mark Check Mark Check Mark
Daily Review of Remote Backup Reports Check Mark Check Mark Check Mark
MS Exchange Database Remote Backup Check Mark Check Mark Check Mark
MS Exchange Mail Level Remote Backup Check Mark Check Mark Check Mark
MS Hyper-V Virtual Machine Backup Check Mark Check Mark Check Mark
VMware Virtual Machine Backup Check Mark Check Mark Check Mark
MS SQL Server Database Remote Backup Check Mark Check Mark Check Mark
CRU Secure Cloud Message Continuity Check Mark Check Mark Check Mark
Wireless Backup Internet Check Mark Check Mark Check Mark
Server Collocation: (Cost Per U/Month) includes Internet, Firewall, Power & more) Discouninued Discountinued Discountinued
Advanced Disaster Recovery Solutions Available Available Available

VIRTUAL CTO SERVICE (CHIEF TECHNOLOGY OFFICER)

1 Year Agreement

2 Year Agreement

3 Year Agreement

Ask the Virtual CTO Service Check Mark Check Mark Check Mark
How to Questions & Answers Check Mark Check Mark Check Mark
Strategic Technology Planning Check Mark Check Mark Check Mark

SERVICES & BENEFITS

1 Year Agreement

2 Year Agreement

3 Year Agreement

85% of Support Calls Are Answered in 1 Minute or Less Check Mark Check Mark Check Mark
Online Customer Portal Check Mark Check Mark Check Mark
Asset Tracking & Management Check Mark Check Mark Check Mark
Vendor Management Check Mark Check Mark Check Mark
IT Purchasing & Guidance Check Mark Check Mark Check Mark
Discounts on Projects & Installations Check Mark Check Mark Check Mark
Cloud Computing Services Check Mark Check Mark Check Mark
Support for Multiple Office Locations Check Mark Check Mark Check Mark
Microsoft Certified Managed Service Check Mark Check Mark Check Mark

SERVICE LEVEL AGREEMENT

1 Year Agreement

2 Year Agreement

3 Year Agreement

Guaranteed Critical Server/Network Down Respons within 1 hour or less within 1 hour or less within 1 hour or less
High Priority Response for Management & Executives within 2 hours or less within 2 hours or less within 2 hours or less
Guaranteed Noncritical Issue Response within 1 Business Day or less within 1 Business Day or less within 1 Business Day or less


Call Now to Speak with a Managed Services Specialist Toll Free: 866-503-0926


CRU is a Microsoft Partner & Small Business Specialist

Microsoft Partner

As a Microsoft Certified Partner, we are experts at managing and deploying Microsoft® Windows® networks. Our network solutions help you protect your data, increase productivity, and present a more professional image to customers.


Microsoft Business Solutions Microsoft Registered Partner Office 365

Windows Server System Comcast Business HP Invent

Cisco Partner FPL FiberNet Intuit Reseller Program

Dell Partner Direct Momentum RBM

Sonicwall Symantec

Cards Accepted

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Services

Provided:

• Fully Managed Services

• Move Planning & Relocations

• Branch Office Networks

• Brand New Business Start-ups

• IT Consulting

• IT Policy & Procedure Manuals

• Hosted Server Lease Options

• HIPPA Security Analysis

• Cloud Backup Solutions